Info FIX Game Start Common Problems

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  1. Ezekiel

    Ezekiel Administrator

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    To run the game on your computer you may require additional components of the software.


    [​IMG]
    Download Microsoft .NET Framework 4

    [​IMG]
    Download Microsoft Visual C++ 2010 SP1 (x86)

    Download Microsoft Visual C++ 2010 SP1 (x64)



    1. Set your DEP (Data Execution Prevention) for essential Windows programs and services only
    Go under My Computer > System Properties > System Protection > Advanced > Performance > Settings > Data Execution Prevention > Turn on DEP for essential Windows programs and services only

    Video Guide: https://www.youtube.com/watch?v=... * Restart your computer


    2. Install NET Framework and Visual C++ 2010 Redistributables. Update your PC and its drivers


    3. Add MU folder to exceptions list in your Antivirus

    Video Guide: AVAST Guide, AVG Guide, Bitdefender Guide, Microsoft Security Essentials Guide

    Image Guide: http://imgur.com/a/j0UQx * Turn off bitdefender false-positive alerts


    4. Disable Antivirus, Firewall and Windows Defender

    Video Guide: https://www.youtube.com/watch?v=...



    5. Windows 10 users must install directx9 if your mu client window closes after loading bar

    Windows 8/10 users must set main.exe compatibility to XP SP2 or Win 7 and Run as Administrator


    Image Guide: http://i.imgur.com/mOaOvRy.png

    Download Link: https://www.microsoft.com/en-us/download/details.aspx?id=8109



    Contact us at [email protected] if you experience problems and need further assistance



    Download Video Drivers

    [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG]



    Download FlashGet
    Free tool to continuously download client without starting over during any interruption.
     
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