Info FIX Game Start Common Problems

To run the game on your computer you may require additional components of the software.

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Download Microsoft .NET Framework 4


Download Microsoft Visual C++ 2010 SP1 (x86)
Download Microsoft Visual C++ 2010 SP1 (x64)



1. Set your DEP (Data Execution Prevention) for essential Windows programs and services only
Go under My Computer > System Properties > System Protection > Advanced > Performance > Settings > Data Execution Prevention > Turn on DEP for essential Windows programs and services only

Video Guide: https://www.youtube.com/watch?v=... * Restart your computer


2. Install NET Framework and Visual C++ 2010 Redistributables. Update your PC and its drivers


3. Add MU folder to exceptions list in your Antivirus

Video Guide: AVAST Guide, AVG Guide, Bitdefender Guide, Microsoft Security Essentials Guide

Image Guide: http://imgur.com/a/j0UQx * Turn off bitdefender false-positive alerts


4. Disable Antivirus, Firewall and Windows Defender

Video Guide: https://www.youtube.com/watch?v=...


5. Windows 10 users must install directx9 if your mu client window closes after loading bar

Windows 8/10 users must set main.exe compatibility to XP SP2 or Win 7 and Run as Administrator

Image Guide: http://i.imgur.com/mOaOvRy.png

Download Link: https://www.microsoft.com/en-us/download/details.aspx?id=8109



Contact us at [email protected] if you experience problems and need further assistance



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