Web site login problem

I am trying to log in on website and I keep getting this message "The User ID or Password you have entered is incorrect. " I checked pass and user name many times and still the same error, I can log in on server and play but not on website...

 

It works for me, clear ur cookies and try again.

 

I deleted everything on firefox and on chrome, still not working...

 

same problems 4 me

PS i use mozilla and when i try to use internet explorer muguard kick me out of game

 

Same problem here... i can log in to the game but on the website i keep getting the message:

"The User ID or Password you have entered is incorrect.
Log In System is case sensitive and further log in attempts failure will result to the inability to log in to the website for 15 minutes.
You have used 4 out of 5 login attempts. In case you used the allowable 5 login attempts and still unable to provide correct information, Log In Protection will disable the log in for 15 Minutes."

 

I tried and worked once only from my mobile phone... ^^ Nothing on my laptops!

 

Recovery worked for me! Thank you!:smile:

 

I have tried that too, but it doesn't works for me...i think the password that i have chosen is to long, and i can't type the entire word on the pass box, and when i try the recovery password section, is the same problem, the answer that i have chosen for the secret question is to long, and i can't type the entire word again.. and i cannot recover my password.

 

indeed recovery working, but change passw no, he stoped at step 2. Sending Confirmation Mail, Unable to proceed your request, reason: could not connect to SMTP Server, please contact administrator.

 

all happen ok but no receive passw to email, see image below

 

I've tested it and I've got the mail after 5 sec. Maybe u wrote wrong the mail when u did the account.