Creating Character Problem

Hi there, ive just recently installed(unzipped) the game.
loaded fine. let me log in,
then..
when it come to the create a character screen, shows the picture of the character, but i cant do anything
nothing works :/
heres the picture..



is there anything i can do you recon that will fix it?

 

Did you patch it..?
You might be missing some files..

 

well i tried it without the patch at first,
and then i downloaded the patch and tried it.
it didnt work

 

weird,normally with the full client it should work

 

ok ill download the exe file, install that see if it works.