Solved Freeze when clicking on character to log in.

Discussion in 'Help Desk' started by amadeok, Jun 9, 2016.

  1. amadeok

    amadeok Active Member

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    Hello,
    When i log in and try to start playing with my SM(not with other characters) the game freezes in the loading screen
    Please help
    Edit: It got back to normal, still this has happen quite some time, do you know a fix?
     
    amadeok, Jun 9, 2016
    #1
  2. Ezekiel

    Ezekiel Administrator

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    Can't tell the reason as no one else reported this and you haven't mentioned your character name either. Next time this happens login into your website account and use the "Unstuck Character" feature, let us know if that worked and remember to mention your character name when asking for support.
     
    Ezekiel, Jun 9, 2016
    #2
  3. amadeok

    amadeok Active Member

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    The characters were Chris and RfAnand, it seems that the unstuck trick worked
     
    amadeok, Jun 9, 2016
    #3
    Ezekiel likes this.
  4. Ezekiel

    Ezekiel Administrator

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    `Unstuck` is a the web feature that unstucks your character in case it gets stucked in a wrong map or wrong coordinates. Have you done anything special with those characters than before?
     
    Ezekiel, Jun 9, 2016
    #4