P hotkey for Private Store

Discussion in 'Help Desk' started by Kamui, May 3, 2016.

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  1. Kamui

    Kamui Active Member

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    I am getting disconnected when I open the Private Stores window by pressing P.
     
    Kamui, May 3, 2016
    #1
  2. Gix

    Gix Innovate, Don't Imitate Founder

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    Indeed, weird. Seems to happen when private store list is being accessed only, maybe because there are many of them. Not sure if it's a client bug or server side yet as logs aren't showing any error so give it few hours up to a day, maybe it's a temporary glitch as it's working fine on the other subservers and it was working fine on the Market server today too.
    --- Double Post Merged, May 4, 2016, Original Post Date: May 3, 2016 ---
    Just checked and seems to be fine now, if it still happens just give it some time and it should fix it by itself.
     
    Gix, May 4, 2016
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  3. Kamui

    Kamui Active Member

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    I think this might be the case, because it happened again today during the afternoon, but now with a friend of mine. I didn't test it myself, but then again ... I never told him about this problem, so it isn't a coincidence.

    Tested, still happening.
     
    Last edited: May 5, 2016
    Kamui, May 5, 2016
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  4. ishenard

    ishenard Member

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    I had the same issue but it works well for now.
     
    ishenard, May 5, 2016
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  5. Kamui

    Kamui Active Member

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    Please, clearly this problem won't go away without proper investigation.
     
    Kamui, May 5, 2016
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  6. Zahwor

    Zahwor Member

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    Just reposting the bug when u press P in Lorencia/Noria/Devias cuz admin said this some days ago:
    "Just checked and seems to be fine now, if it still happens just give it some time and it should fix it by itself."

    The bug still there after days, then I don't think that this bug will fix by itself

    Post merged into the existing thread.
     
    Zahwor, May 8, 2016
    #6
  7. Gix

    Gix Innovate, Don't Imitate Founder

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    Don't open a new thread if there is already one opened that covers this subject, post a reply there instead. (both threads have been merged)

    In this case you will have to wait for the server to be rebooted as some people have this glitch while others don't and logs are not providing any useful clues. If anyone else is glitching then avoid using the Private Store list key (P) until our next maintenance (should be on tuesday or wednesday), when we will perform a server reboot. Walking around lorencia for a minute or two until then shouldn't be a burden.
    --- Double Post Merged, May 10, 2016, Original Post Date: May 8, 2016 ---
    The server has been rebooted today and the glitch is gone. We will keep monitoring and in case it happens again when many stores are opened we shall forward it to coders.
     
    Gix, May 10, 2016
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  8. Kr1d

    Kr1d Active Member

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    Aaand it's happening again (just got DC'd after pressing P), I suppose it must've something to do with the number of opened shops, until now everything was fine.
     
    Kr1d, May 16, 2016
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  9. Ezekiel

    Ezekiel Administrator

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    Yes, it's a cap limit coming from the client. It has already been forwarded to the coders so we will have to wait patiently for their fix.
     
    Ezekiel, May 16, 2016
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