Need Some Help

First and foremost I am truly sorry if this is the wrong place to post this but i thought this was the best section as Im reporting something

Im reporting this because something weird happened. I have never complained about anything at all on this server and i actually enjoy this server very very very much

But tonight i was going to upgrade my Exc Rune Blade +12 to +13 i had it in the chaos machine. Nothing else just weapon and decided not to upgrade it. While taking it out i pressed enter and the weapon disappeared on me...... so i tried to sell something. Thinking it was the inventory bug . So i threw some candy things down picked them up. Sold them to the NPC and still no blade.

Was wondering if I myself did something wrong but ive done this before decided last minute to not upgrade something and took it out but never pressed enter while holding it. So i was wondering if i could just get my blade back by someone looking at the server logs or something because it was given to me by my guild as a b-day present in November.

Sorry if this is the wrong spot but would just like an answer on this on what can happen

Acct: Hidden
char: Ghhost
time happened: 02-03-09 @ betwen 8:35pm PST to 8:40pm PST
Server: Server 1

 

did you lose jewels that were gonna be used to upgrade...or just the blade...i have never heard of this happening on any server i've played...so hopefully admin can check on this...and be patient...cause they are very busy as of late ...so just be very patient...and they'll fix it if they can

 

Just lost the blade. Had not put any jewels in the chaos machine yet. I had put the Blade in then taken it out.
I can wait i dont use my MG as much as my SM but as Ilve max'd Energy out on my SM i was upgrading this blade to start working on my MG for resets but eh i can wait and get some more agility on my SM so its ok

Like I stated Ive never complained about anything on this server. And to tell you the truth I am going to actually hook up my desktop and start playing the WoW server they have also. Not saying im going to not do that as of now just waiting on tax return to upgrade my memory and my vid card on my desktop