EU Players Random Disconnect FIX ; WHEN ? FRIDAY !!!

Discussion in 'Archive' started by Gix, Nov 29, 2012.

  1. Gix

    Gix Innovate, Don't Imitate Founder

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    Dear MU Players,



    All of us are frustrated with the issue that occured during this week, so make sure you understand we are not enjoying this or loose time with something better. Myself and my assistant barely slept a total of 20 hours in 5 days just to make sure we get online during the company timezone (CST) so we can discuss the issue and fix it. While i understand the situation, seems it's not directly the company's fault as the only players that seem to get these multiple random disconnects are EUROPE players.


    I've provided numerous evidence and tests and tried to come up with a solution but seems the current company simply cannot deal with this and I'm not gonna loose my time and yours waiting for more days so they contact the EU main stream provider and fix any issue.

    Our actual company is really good on ddos protect. We have received attacks and all of them were mitigated but this EU disconnects issue is simply not acceptable for us even if they changed equipments worth of $80,000, the main stream is still having issues.

    Therefore, we have already found a new company to move on but the bad news is that they will have a new stock on Friday so we will need to wait two more days. Until then you might still get random disconnects so it is your choice if you wish to play until we're moving to the new host or not.
    Remember that even if you are frustrated about the issue we will not allow a bad language. Such issues will happen on any gameserver, no matter what and while most owners would have closed their doors, we don't!



    All we ask now is just a litle bit more of patience. By Saturday morning CST time we will fix the random disconnect issue 100% guaranteed!
    Also, everyone will be rewarded BIG and we will have extra experience for a whole week!
     
  2. Gavileitor

    Gavileitor Member

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    Americas players get DC too. Mi Ip route to EUA node.

    Cheers.
     
  3. Gix

    Gix Innovate, Don't Imitate Founder

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    95% are most related to EU

    Though it's really weird as everything works fine for hours now. Main upstreams are a pain in the a** !
     
  4. zikfrag

    zikfrag Member

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    i from brazil and i have dc every time...i log in and 10 min later i dc to.
     
  5. Gix

    Gix Innovate, Don't Imitate Founder

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    Thats available only between some hours. If it's permanent for you then call your ISP

    As announced, the issue will be fixed in few hours for all of you.
     
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