Mu Guard Case 017

Discussion in 'Archive' started by Selfless, Dec 16, 2012.

  1. Selfless

    Selfless Member

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    I have read all the other threads and they work...but if something happens and i am unable to figure out what is causing the problem where can i find the llahlog.dat to upload/send to you

    you said in one post that i can find in the muguard folder....all i have there that is close to that is llah.dll

    Please explain what i am doing wrong in trying to find it please and thank you
     
    Selfless, Dec 16, 2012
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  2. Gix

    Gix Innovate, Don't Imitate Founder

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    If you need help you'll have to offer more than 0 information.

    First of all close additional programs / bluetooth laptop app in case you have this and report exactly when the muguard warning pops-up. A screenshot of your processes list and the muguard warning would also help
     
    Gix, Dec 16, 2012
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  3. Selfless

    Selfless Member

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    i was asking where the llahlog.dat was because i can't find it...but i'll add screenshots the next time it happens :)
     
    Selfless, Dec 16, 2012
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  4. Selfless

    Selfless Member

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    Here are the processes that were running when i got disconnected on my 3 accounts:

    [​IMG]

    I was uninstalling an application at the time this one happened...but when i look at the source address on the mu guard warning...it isn't my ip address:

    [​IMG]

    I've ran malwarebytes and other antivirus software but was unable to find anything.

    I also updated the mu guard folder couple days ago before i first posted this thread with the correct patch...
     
    Selfless, Dec 16, 2012
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  5. Gix

    Gix Innovate, Don't Imitate Founder

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    I see you're telling that you were disconnected from your 3 accounts. So it worked fine before right?

    Also are you getting this warning everytime you start your MU now or it just happens sometime?


    Also the llaglog.dat shoud be inside MuGuard folder but it's pretty weird that you get a case17 and it was not created.

    Try this:
    - uninstall blizzardmu client from control panel then make sure you delete the entire folder.
    - install the client again but on another partition


    PM me with your MSN / YM or Skype ID so I can have a look in case my suggestion didn't worked.
     
    Gix, Dec 16, 2012
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  6. Selfless

    Selfless Member

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    will try that if i get another d/c due to the case 17...will keep you updated
     
    Selfless, Dec 16, 2012
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  7. Gix

    Gix Innovate, Don't Imitate Founder

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    Alright, let me know.
     
    Gix, Dec 16, 2012
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